Kuwait Airways aims at setting the standard for customer orientation and become an admired airline to fly, to invest in, and to work for. To provide customer-oriented services that meet the individual needs and preferences of our clients. For clients who look for best-in-class services, we provide for them a premium product. For clients seeking value for money, we provide a reliable economy product. Our philosophy is to be an airline with a global reach and a local touch. Our clients will appreciate our services that enhance both novelty and tradition.
We believe that highly-motivated and well-trained employees can show distinguished performance. Therefore we empower our employees by providing rewarding career opportunities and excellent training. We are an international airline. We connect the Kuwaiti economy and society with the world whenever it is economically feasible. We are an important link. The geographic location of Kuwait allows us to link with the GCC countries, the Indian sub-continent and Asia with Europe, and the USA and vice versa.The objective of ‘BALSAM’ is to encourage passengers to donate coins or currencies, which will not be used back home or at their original destination. Further, the different kinds of currencies collected is then forwarded to the Kuwait Red Crescent Society, to be used in rescue operations and social services, for casualties and prisoners of war, as well as for needy children.
To facilitate passengers to participate in this fundraising project, special envelopes carrying the slogan ‘Bring a smile to their faces’, is available on board all Kuwait Airways flights. The donations from Kuwait Airways passengers are forwarded to the Kuwait Red Crescent, a humanitarian society which supports charitable causes universally, and is a member of the International Red Cross.
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